Terms of services

Access to the Site

It is your responsibility to ensure your equipment (computer, laptop, netbook, tablet, or other mobile device) meets all the necessary technical specifications to enable you to access and use the Site and is compatible with the Site.

We may, from time to time, restrict access to certain features, parts, or content of the Site, or the entire Site, to users who have registered with us. You must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifiers) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorized use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions or if any details you provide for the purposes of registering as a user prove to be false.

Products

The Products are owned and sold on the Website by Alison Kaba. Alison Kaba attempts to be as accurate as possible in the description of the Products. However, we cannot guarantee that any descriptions are totally accurate, complete, reliable, or error-free. The images of the Products on the Website are for illustrative purposes only. Although we attempt to display the colors accurately, we cannot guarantee that your computer's display of the colors accurately reflects the color of the Products. 

The Products sold are supplied for your domestic and private use only. You agree that you will not use the Products for any commercial, business, or resale purposes. We reserve the right to refuse orders for any reason without explanation. Neither Alison Kaba has any liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Ordering and Availability

Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the "Place Order" button on the checkout page.

After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the “Place Order” button, you enter into an obligation to pay for the Product(s). When we accept your order, we will confirm such acceptance to you by sending you an email that confirms that the Product has been shipped (Ship Confirmation). The contract between you and us in relation to the Product(s) ordered (Contract) will only be formed when we send you the Ship Confirmation. After entering into the Contract, we will be under a legal duty to supply you with goods that are in conformity with the Contract.

The Contract will relate only to the Product(s) whose shipping we have confirmed in the Ship Confirmation. We will not be obliged to supply any other Product(s) which may have been part of your order until the shipping of such Product(s) has been confirmed in a separate Ship Confirmation.

Pre-Order Items

All items are available to ship unless it is a pre-order item. All pre-order items have an estimated ship date, which indicates the date that the item will ship out from the warehouse, but these items may arrive sooner or later than specified. Credit cards are charged at the time of the pre-order, subject to our usual fraud checks. The estimated shipping date is published online. Alison Kaba is not liable for delays, cancellations, or changes to pre-ordered items made during production. If a pre-ordered item will not ship out by the estimated shipping date, the customer will be notified and, at the customer’s election, either refunded in full or provided with an updated estimated shipping date. If an order includes both available and pre-ordered items, at least two separate deliveries will be most likely made to the customer.

Delivery

Your order will be fulfilled by the delivery date set out in the Ship Confirmation or, if no delivery date is specified, then within 30 days after the date of the Ship Confirmation, unless there are exceptional circumstances. 

Your order will be delivered to the delivery address you specify when placing your order.

If your delivery address is geographically remote, for example, certain outlying islands or other isolated locations, it is possible that we may not be able to deliver there. If that is the case, we will notify you before we accept your order. We reserve the right not to deliver to any country/region that is prohibited by applicable export laws. Orders cannot be delivered to PO Box or similar addresses. 

Products comprised within the same order cannot be delivered to different addresses. If you would like to ship to different addresses, please place separate orders for each destination address.

Deliveries are made by a trusted courier and take place on Monday to Friday (or other normal working weekdays in countries/regions that do not follow a Western pattern of working week), excluding bank and public holidays, usually within the hours of 8am and 5pm. It is not possible to specify a precise time at which a delivery will take place. Please note that the courier may require deliveries to be signed for. 

If you order Product(s) for international delivery, they may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. In the event that you return an item, the import duties will be refunded if they were originally included in the purchase price. If they were not included, then you will be responsible for reclaiming duty directly from your local customs office.

Please also note that you must comply with all applicable laws and regulations of the country/region for which the Product(s) are destined. We will not be liable for any breach by you of any such laws.

Risk and Ownership

The Product(s) ordered will be at your risk from the time of delivery or collection (as the case may be). Ownership of the Product(s) ordered will also pass to you on delivery or collection (as the case may be), provided full payment of all sums due in respect of the Product(s), including any delivery charges, has been received.

Price and Payment

The price of Products is as quoted on the Site from time to time.

If you are shipping to the US, prices do not include sales tax and delivery costs, both of which will be automatically added (at the cost shown) to the total amount due when you view the items in your shopping bag and have indicated your shipping address and selected your delivery method.

If you are shipping to Europe, prices include VAT but exclude delivery costs, which will be automatically added (at the cost shown) to the total amount due when you view the items in your shopping bag and have selected your delivery method.

Prices and delivery costs are liable to change at any time. The Site contains a large number of Products, and it is always possible that, despite our best efforts, some of the Products listed on the Site may be incorrectly priced. Prices listed on product pages are for informational purposes only and may be changed by Alison Kaba at its own discretion without notice. In the event a product is listed at an incorrect price, Alison Kaba has the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or the customer card charged. If customer's card has already been charged for the purchase and the order is canceled, Alison Kaba will issue a refund on the customer's card.

Payment for all orders must be made by credit card, debit card, virtual gift card, or store credit on the checkout page. We accept payment by most major credit and debit cards. 

You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. We also carry out a standard pre-authorization check on your payment card, and Products will not be shipped until this pre-authorization check has been completed. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.

From time to time we may run promotions where we issue discount codes. These can be used in part-payment of the price of Product(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used once unless otherwise specified and only during the period of validity stated and only in respect of the relevant Product(s) stated. Discount codes cannot be redeemed for cash.