Returns & Exchanges
RETURNS
We want to make sure that you are completely satisfied with your purchases on this Site. If for any reason you are not satisfied with your order, you may return any UNUSED products within ten (10) days from the date of delivery. Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied. ALL swimsuits are NOT eligible for returns or exchanges.
The product you wish to return:
-can be sent back to us only after you have sent us a return email to confirm your return within ten (10) days of delivery
-must be unused, unworn, unwashed and in the same condition in which it was received by you
-must be returned complete with all of its tags, parts and accessories
-must be sent in its original packaging
-must be shipped back to us within ten (10) days of the date of delivery
-products that belong to the same order must be returned to us at the same time
If all of these conditions are satisfied, we will refund the value of the returned product(s), Sales Tax included, However, the original shipping costs will not be refunded. If you prefer you can send the return at your expense, with a courier of your choice. We reserve the right to not issue any refunds for returns that do not satisfy all of the conditions indicated above.
EXCHANGES
Exchanges are not available at this time, you must return your item then place a new order. Our stock is very limited, we cannot guarantee product availability.
CUSTOM ORDERS
Custom orders products CANNOT be returned as it was made to fit your specific measurements.